Terms of service
1. Scope of the Policy
This set of usage terms governs the Premierbrandswd website (referred to hereafter as “our online shop”) as well as all furniture, household goods and matching accessories offered for sale here. By visiting our web pages, submitting purchase orders or utilizing site functions, you acknowledge acceptance and agree to abide by all the provisions listed in these terms.
2. Order Handling Timeline
Once your payment has been validated, most purchases will undergo preparation and packaging for dispatch within 1–3 business days. Weekends and official United States national holidays are excluded from this processing timeframe.
3. Delivery Service Providers
Our shop partners with trusted domestic logistics carriers such as UPS, FedEx and USPS. We work with these providers to secure safe and timely delivery of your furniture items.
4. Payment & Currency Rules
Every product price shown on our site is denominated in United States Dollars (USD). All monetary transactions run on encrypted third-party payment gateways for security. When you finish checkout and authorize payment, you consent to charge your selected payment instrument to complete the purchase.
5. 14-Day Item Exchange Entitlement
If you are unsatisfied with your purchase, you are able to submit an exchange application within 14 calendar days after package delivery. Goods intended for exchange must remain in like-new, untouched condition and retain full resale value. Applications failing to satisfy these requirements will be declined. Please review our dedicated Exchange Policy for complete specifications.
6. 14-Day Return and Refund Provision
Qualified buyers may exercise our 14-day hassle-free return policy to apply for reimbursement without stating a reason. Items sent back must stay in original condition, with all accessories and original packaging intact and unused. Refer to our Return Policy document for full terms and conditions.
7. Freight Charges for Returns & Exchanges
Premierbrandswd takes responsibility for all shipping expenses related to returns and exchanges. Our team can supply pre-paid shipping labels or cover freight fees, so customers will not bear any additional transportation costs.
8. Return and Exchange Workflow
The standard procedure follows these stages: submit your application → wait for validation from our support team → send merchandise back to our facility → product evaluation → issue your refund or ship out replacement goods. You must send your application via email to info@premierbrandswd.com and include your order reference number plus relevant product details.
9. Merchandise Evaluation
Upon receiving items sent back for return or exchange, our warehouse team will conduct an inspection. We verify whether the goods meet our requirements: unused, undamaged and suitable for resale. Once your submission passes inspection, we will start your refund or replacement arrangement.
10. Quality Guarantee & Post-Purchase Assistance
All furniture pieces come with a 2-year limited warranty. Should manufacturing defects arise within the warranty coverage window, our professional after-sales team will offer support. You can reach our team by email or phone for help with warranty matters.
11. Intellectual Property Notice
All website assets including imagery, written content, brand logos and layout designs belong to PREMIER BRANDS LLC. These materials receive protection under United States and global intellectual property statutes. No visitor may duplicate, reproduce or commercially utilize these assets without formal written permission.
12. Store Information
This website is owned and operated by PREMIER BRANDS LLC
Company Name: PREMIER BRANDS LLC
Address: 941 NW 201 ST, MIAMI, FL 33169, United States
EIN: 92-0948711
Phone: +1 (305) 891-5328
Email: info@premierbrandswd.com
Business Hours: Monday to Friday, 8:00 AM – 6:00 PM Eastern Time. You may send inquiries by email, and our support team will reply to your message within 24 hours.