Refund policy
1. Scope of Policy
This refund guideline covers all furniture, household goods and associated accessories marketed through the PREMIER BRANDS LLC online shop. It applies exclusively to purchasers located within the United States.
2. Return Request Window
Shoppers can initiate a return and refund application within 14 calendar days after receiving their delivered goods. You are not required to supply any justification for submitting this request.
3. Item Condition Standards
Merchandise sent back must remain in pristine, unused condition and must retain full resale value. The return shipment must contain every component of the original packaging, supplementary attachments and user handbooks.
4. No-Reason Return Guarantee
PREMIER BRANDS LLC provides a 14-day hassle-free return option. This framework gives buyers adequate time to evaluate their purchase and decide whether to keep the furniture items.
5. Return Workflow
Customers need to send a return application email to info@premierbrandswd.com. Your message should state your order reference number, the titles of items you intend to return, and corresponding quantities. Our team will acknowledge your submission within 24 hours, issue a Return Merchandise Authorization (RMA), and share comprehensive return guidance.
6. Return Freight Expenses
PREMIER BRANDS LLC covers all transportation fees for return shipments. Buyers will not incur any delivery charges and must ship the goods to the designated return location. A pre-paid shipping label will be supplied for your return parcel.
7. Return Receiving Location
All returned merchandise should be mailed to the following address: 941 NW 201 ST, MIAMI, FL 33169, United States
8. Item Evaluation
Once our warehouse receives the returned package, our staff will carry out a quality assessment. We verify compliance with our return standards: unused condition, intact original packaging and all included accessories.
9. Refund Execution
For returns that pass our inspection criteria, refunds will be initiated within 2 business days. Funds will be credited back through your original payment channel.
10. Refund Alert
Once your refund transaction is finalized, you will get an email notice listing the refund value and the date the reimbursement was processed.
11. Ineligible or Damaged Returned Goods
If returned products fail our condition checks, PREMIER BRANDS LLC holds the authority to deny your refund request or apply applicable handling charges. The goods will be shipped back to the customer in such cases.
12. Support for Refund-Related Queries
Should you have concerns regarding return steps or reimbursement matters, feel free to reach out to our team at info@premierbrandswd.com. We strive to deliver a professional reply within 24 hours.
13. Company Information
This website is owned and operated by PREMIER BRANDS LLC
Company Name: PREMIER BRANDS LLC
Address: 941 NW 201 ST, MIAMI, FL 33169, United States
EIN: 92-0948711
Phone: +1 (305) 891-5328
Email: info@premierbrandswd.com
Business Hours: Monday to Friday, 8:00 AM – 6:00 PM Eastern Time